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Support

SUPPORT

SUPPORT

Star Technology guarantees rapid and constant assistance

Each STAR machine is equipped with "power link" ethernet ports multimedia connection systems and optionally with WiFi systems able to allow the real-time operator interface of your machinery to the research technicians to remedy error or machine signaling.

This system also offers advantages in assistance with programming and equipment management, as well as guaranteeing a continuous updating of the machine program to offer a continuously evolving software version.

Star Technology offers installation, use and maintenance courses for its machinery, at the headquarters or directly from the buyer, instructing your staff for the most complete productive autonomy.

The use of B&R components for all the hardware, thanks to the official network, a service of assistance and spare parts guaranteed in 60 countries with 155 Offices.

HARDWARE AND SOFTWARE SUPPORT

A GLOBAL ASSISTANCE ABLE TO PUT SOLUTIONS IN VERY SHORT TERMS AVOIDING COSTLY DOWNTIME

Spare parts, a prepared and efficient team always at your service

Star Technology s.r.l offers a line of spare parts that are always ready in stock and a team of designers and draftsmen available to new technical solutions and adaptations of standard machinery to specific customer requirements.

The internal production department offers to our company customers a substantial reduction in delivery times for mechanical products given the use of state of the art work centers and qualified personal ready to satisfy every need.

Mechanical assistance

Software assistance

About

We are professional and reliable provider since we offer customers the most powerful and beautiful themes. Besides, we always catch the latest technology and adapt to follow world’s new trends to deliver the best themes to the market.